For commissioners & professionals
A regulated provider built for commissioner confidence.
DPS-listed, CQC-regulated, with the outcomes data and contracting basics commissioners actually need on the page — not buried in a brochure.
Frameworks & DPS
Where you can contract us.
REPLACE: This block is the differentiator. Most provider sites hide DPS / framework membership. Put it on the page.
| Authority / ICB | Framework / DPS | Service categories | Status |
|---|---|---|---|
| [LA NAME 1] | [DPS NAME] | Domiciliary, Supported Living | Active |
| [LA NAME 2] | [Framework Lot] | Complex care, Live-in | Active |
| [ICB NAME] | [CHC DPS] | Continuing Healthcare | Active |
| [LA NAME 3] | [DPS NAME] | Domiciliary | Pending admission |
Last updated [DATE]. For brokerage portal IDs and contract numbers, contact [REFERRALS_EMAIL].
Outcomes
What we measure and publish.
REPLACE all numbers with verified figures from your last quality report. Refresh quarterly.
[XX%]
Referral to start within 48h
[XX%]
Visit on-time (within 30 min)
[X.X/10]
Service-user satisfaction
[XX%]
Carer training compliance
[XX%]
Mandatory refresher up to date
[XX]
Avg carers per client (continuity)
[XX%]
Hospital admission avoidance
[XX%]
Supported living: progression
How we work with you
Built for the people who place the package.
Local authority adult social care
Brokerage-portal-ready, with a single named contracts contact.
ICB Continuing Healthcare
Complex packages, written assessments, multi-disciplinary handovers.
Hospital discharge teams
Often able to start within 48 hours of referral, with full risk handover.
Mental health & secure step-down
Recovery-led supported living with clinical oversight and PBS plans.
Make a referral
Send a referral in five minutes.
We respond to every referral within one working day. Urgent? Call our duty line on [REFERRALS_PHONE].
How to refer
- Online form: a structured digital referral is in development. For now, use the secure email below.
- Secure email: [REFERRALS_EMAIL]
- Brokerage portal: we receive opportunities via [BROKERAGE_PORTALS].
- Phone: [REFERRALS_PHONE] (Mon–Fri 8am–6pm)
What we'll need
- Referrer name, role, organisation, contact
- Individual's name, DOB, NHS number, current address
- Primary and secondary needs, communication preferences
- Current care plan / risk assessment / PBS plan if available
- Funding status (LA, ICB CHC, self-funded, joint)
- Urgency and target start date
Working on a complex package?
Talk to our clinical lead. We'll tell you within 24 hours whether we can take it.
Mon–Fri 8am–8pm, Sat 9am–5pm