Get care started
A free assessment, a written care plan, and no pressure to commit.
Most families talk to two or three providers before deciding. We expect that. The home assessment is yours to keep, even if you go elsewhere.
What happens, step by step
- 1. A 15-minute call. A care advisor listens, no pressure. We'll tell you honestly if we're not the right fit and recommend who is.
- 2. Free home assessment (60–90 minutes). A registered nurse visits, meets your loved one, and writes the care plan with you. Routines, medication, mobility, the practical setup, what matters most.
- 3. Written quote within 24 hours. No hidden surcharges, no pressure to commit. The care plan is yours to keep regardless.
- 4. Care begins (typically within 7 days). Two or three carefully matched carers, on rota you can predict. The same registered manager on the end of the phone.
- 5. 30-day review. We meet again to make sure the plan still fits. Care plans are living documents.
Book online
REPLACE: A short, friendly two-step booking form lives here in the next phase. For now the fastest route is to call 020 8665 4239 or email koinoniahealthcare@outlook.com.
Urgent situation?
Hospital discharge, sudden change? Call us.
For hospital discharge, a fall, or a sudden deterioration, call 020 8665 4239 and ask for the duty manager. We can sometimes start care within 48 hours and we'll be straight with you about whether that's possible.
Still researching?
Our free guide Paying for Care in the UK covers self-funding, NHS CHC and local authority funding.
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